Now covering Norfolk

Find support that feels right at home.

Verified local care professionals for care, companionship and help around the home. Tell us what matters, and we will find the right person for you or someone you love.

We cover Norfolk today. Prefer to talk? Call 01603 339390

An older woman laughing in her armchair at home, with a care professional kneeling beside her

Every care professional is verified by Steadlo


Trust comes first

Checked before you meet them.

An older man and a care professional looking through a photo album together on a garden bench
  • Enhanced DBS checked

    A current Enhanced DBS certificate, checked by our team.

  • Identity and right to work

    Photo ID and right to work confirmed before approval.

  • References reviewed

    People they have worked for before vouch for them.

  • Care training

    Certificates in manual handling, infection control, first aid and more.

How Steadlo works

A simpler way to find the right support.

  1. 1

    Tell us what matters

    The help needed, the days and times, and what makes someone a good fit for the person you care about.

  2. 2

    Choose who you'd like

    We suggest local care professionals and say why each one fits. You choose who to ask.

  3. 3

    Stay in control

    Payment is only taken once a care professional accepts, and you can change or cancel your plans.

A young man in a wheelchair laughing as he cooks with his care professional in his kitchen

Continuity

The same familiar faces, and cover when you need it.

  • Build a small team of care professionals you know and trust.
  • See each one's profile and the checks we've made before you choose.
  • If someone can't make it, we automatically ask familiar care professionals who meet your preferences first.

A care professional and an older woman sitting together on a sofa, smiling at each other

Membership

One membership. A familiar team around you.

£19.99a month for each person receiving care

Unlimited hours. Cancel any time.

The first month is taken when you send your first request. Cancel within 14 days of it for a full refund.

  • The same familiar faces, visit after visit
  • Help finding cover from people you already know
  • Visit notes and updates in one place
  • Scheduling and payments handled for you

Care professionals set their own rates, from £15 an hour. You always see the full cost before you confirm.

Find support

For care professionals

Do good work, close to home.

Join as a self-employed care professional in Norfolk. Choose the visits that suit you and set your own rate: Steadlo takes no commission.

A care professional and an older man laughing over a jigsaw puzzle

Questions

Questions families ask.

Anything else? Call 01603 339390

See all questions
Does Steadlo employ the care professionals?

No. Steadlo introduces you to verified, self-employed care professionals. You choose who supports you and agree the care together, and we handle the booking and payments.

How are care professionals checked?

Before anyone is approved we check their Enhanced DBS certificate, identity, right to work, references and care training certificates.

When do I pay?

We save your card when you send your first request, and take the first month of your Steadlo membership then; it's monthly after that. Once a care professional accepts, each visit's price is held on your card shortly before it and paid to them after it. You see the full price first, and all of the visit's price goes to your care professional.

What if our care professional can't make it?

We let you know straight away and automatically ask others who meet your preferences, starting with care professionals you already know. Anyone who differs from what you asked for is only asked if you agree. Cover depends on who's free, so we can't always promise it.

Which areas do you cover?

We're live in Norfolk and growing. Enter your postcode at the top of the page to see if we're near you.