Safeguarding
Need help or worried about someone's safety?
Immediate danger or serious injury
Call 999.
999Adult safeguarding concern
Contact Norfolk County Council Adult Social Services: 0344 800 8020.
Use this for concerns about abuse, neglect, exploitation or someone being at risk of harm.
0344 800 8020Adult Social Care Norfolk(opens in a new tab)Crime
Contact Norfolk Police on 101, or report it online:
Report a crime to Norfolk Police(opens in a new tab)Concern involving Steadlo
Report to Steadlo.
01603 339390support@steadlo.comConcern about a regulated care service
Contact the Care Quality Commission (CQC): 03000 616161.
03000 616161You can also report concerns or share an experience of care online:
Give feedback or raise a concern with CQC(opens in a new tab)Unresolved adult social care complaint
Contact your Local Government and Social Care Ombudsman. This can include complaints about council-arranged care and, in some circumstances, privately funded adult social care. Usually, the council or care provider should first have had the opportunity to deal with the complaint.
Make or understand an adult social care complaint(opens in a new tab)